Clear answers before choosing a growth package.

ClinicGrower is a staged clinic growth system connecting diagnosis, performance visibility, enquiry handling, campaigns and managed growth. The appropriate starting point depends on the clinic's current constraint and which systems can be connected.

The work is organised around a clinic growth ladder and operating layer rather than disconnected channel retainers. Campaign, website and visibility activity is reviewed alongside enquiry handling and booked consultation visibility where connected.

No. Pabau, Fresha, Phorest, Semble and similar systems run clinic operations. ClinicGrower OS is a growth visibility layer above available marketing, enquiry and outcome signals.

The ladder is Free Clinic Growth Audit, Growth Diagnostic, Lead Concierge, Starter Engine, Growth Partner, Clinic Growth Engine, Growth Engine Plus and Market Leader. Scope increases only when the clinic needs it.

Ad spend pays the advertising platform for media delivery. It is separate from ClinicGrower fees and is normally paid directly by the clinic unless otherwise agreed.

Not automatically. Call tracking, CRM, booking, messaging and other licences are separate unless the proposal explicitly includes them.

Yes, subject to the agreed terms, readiness and capacity. The staged model is designed to add scope when evidence and operational need justify it.

Because unclear tracking, landing pages or follow-up can make additional activity difficult to judge. Growth Diagnostic establishes what can be measured and which constraint should be addressed first; it does not replace campaign delivery.

No. It is a recurring monthly review using connected signals where possible, an updated Clinic Growth Score, priority recommendations and a clear next-action discussion.

It can help when channel reports do not connect clearly to enquiry handling or booked consultation visibility. It does not automatically replace the existing agency.

Lead Concierge improves visibility around calls, forms, WhatsApps and other enquiries, including status, response and follow-up signals where technically available.

No. The clinic remains responsible for answering calls, replying, following up, booking consultations and converting enquiries unless a separate service is agreed.

The review can make delays visible and recommend a clearer process, but only the clinic can resource the team and complete the response and follow-up.

No. It works around the available enquiry process and systems; it is not a replacement CRM, booking platform or clinical-record system.

It is the main recommended managed package, connecting Google Ads, SEO, Google Business Profile support, CRO, treatment-page work, reporting and strategy through Full OS access.

No. Agreed CRO, landing-page and treatment-page improvements can be included. A full rebuild is quoted separately.

Growth Engine Plus adds greater delivery intensity, content production, treatment expansion and optimisation capacity above the core Growth Engine scope.

Without a usable baseline, the clinic may not know whether the main constraint is traffic, page quality, response, follow-up or attribution. Tracking does not need to be perfect, but limitations should be visible.

A raw lead count does not show whether the enquiry was relevant, contacted or progressed. Booked consultation visibility provides better operational context where systems can be connected.

Known gaps are documented. Cookie consent, browser privacy, manual bookings, disconnected call tools and third-party limitations can prevent complete attribution.

No. Visibility depends on tracking being enabled, technically supported and used consistently by the clinic team.

Support is provided during normal UK business hours unless otherwise agreed. Priority and senior support depend on the selected package.

The clinic supplies access, approvals and accurate treatment information, funds ad spend where required, maintains compliant patient communication, handles enquiries and delivers patient care.

The clinic is responsible for clinical accuracy, practitioner credentials, patient consent, regulatory compliance and final approval before publication.